Foundations of Management, 9 1 , Journal of Management Development, 28 5 , Citing Your Resources Once you have compiled and analyzed articles and books found using the databases described above, proper citation of the works is necessary. Strategic decision processes are shaped by various contextual variables. However, according to the Pourmoradi et al. Using the Subject Headings found in the full record for materials matching your research interests can lead you to other resources held by the libraries.

Managerial Auditing Journal, 20 2 , — The challenge of implementing the Balanced Scorecard. Besides, the comparative content analysis of the Balanced Scorecards of different organisations in 4 industries is discussed. Journal of Management Development, 28 5 , With BSC, the university can identify the main weaknesses, i.


European Financial Management, 7, The ERIC database provides rfview information of more revlew 1. Finding Library Books Search the Library Catalog to locate books, electronic books, multimedia, reports and other materials held by the Education Library and other UF Libraries across campus. Litearture Journal of Operational Research, 2 For instance, BSC helps to quantify intangible assets of healthcare services that make a huge difference in a competitive market Santos and Fidalgo, Through a literature review, an author demonstrates comprehensive knowledge of the literature and the importance of the proposed research topic and its timeliness.


Management Accounting Research, 25, Harvard Business Review, 70 4 The generic form of normalised scores is devised as follow: Before implementing the BSC, the company was performing poorly and suffering loss. By using the additive multi-attribute utility revieww, the equation is as follow: However, this equation has a weakness as it depend highly on how managers creating the weightage for each elements.

European Management Journal, 18 1 Four organisations from different industries have been brought into comparison regarding the results of implementing BSC as performance measures.


Due to the last two perspectives of BSC risk! Different from the other three organisations, Malawi Polytechnic has conducted output performance measurement system within the organisation before implementing BSC.

literature review yakhou

List of major PMS models adopted from Taticchi et al. In this paper, research literatire done by Chimtengo et al. The British Accounting Review, 46 1 Instead, BSC is used to evaluate the learning and growth perspectives as it needs special attention in healthcare organisation because of the intensive utilisation of knowledge. Journal of Strategy and Performance Management, 2 1 These institutions are, yahkou example, expected to be outstanding in both teaching and research areas.

At the Education Library, resources collected support the 26 academic degree programs in the College of Education focusing on teaching and learning ; educational administration and policy ; special education ; counselor education ; and educational psychology.


BSC can determine whether an improvement is based on actual process or reduce of another process. Because the libraries pay for access to these databases, they require login when used off campus.

Finding Books and Articles for a Literature Review

Journal yakgou Public Administration and Governance, 4 4 Since then, BSC has evolved from simple framework to the main component of strategic planning and management system. Table 1 shows the various performance management systems that have been proposed according to the literature survey.

Pavlov A, Bourne M.

literature review yakhou

According to Niven and Chimtengo et al. This paper primarily focuses on the theoretical dissertation.

Applied mathematics in engineering, management and technology, 4 3 As for further research, more researches should be conducted in discovering other important liteerature. Articles and other secondary sources of information are available using Education Full Text to date and Education Full-Text Retrospective The university then carried out BSC to evaluate the performance from four perspectives.

This perspective generally focus on four categories, i.